“Any fool can criticize, condemn, and complain – and most fools do.” -Dale Carnegie (author, “How to Win Friends and Influence People”)
Most probably, you spend most of your waking hours at work, so why not make those hours more enjoyable?
Practicing effective communication skills in the workplace creates a more positive and encouraging atmosphere for both employers and employees. This reduces the stress and frustration that many workers feel, while increasing their productivity and morale.
Happy and productive employees will have a direct and positive impact on the business’s bottom line!
How to Promote Effective Communication in the Workplace
- Encourage an open environment where people feel comfortable enough to share doubts and concerns with the rest of the team. “Open-door” policy is more than just not closing the door. It is about ensuring that people feel that they really have access to your time and that their concerns will be met seriously.
- Take the time to appreciate the efforts of others. It is said that the only way to get someone to do something is to make them want to do it too. One way to do that is by creating loyalty and people return loyalty when they feel respected and appreciated. Did someone do a great job? Tell them!
- Make sure rules and expectations are understood and clear. When workers understand what the regulations for the workplace are and what is expected of them, it’s easier for them to “play by the book” and perform duties according to management’s expectations. Keeping channels of communication open, in case there is any doubt, also ensures effective communication in the workplace.
- You don’t have to be friends, but you can be friendly. Isn’t it easier to work in an environment that’s positive, cordial and light? You don’t have to be best buds with everyone you work with but smiling and being friendly to your colleagues is one of the things you can do to keep you from dreading to go to work every day.
- Recognize you are part of a team. It’s really difficult to meet company year-end goals and objectives if not everyone is aligned for the same purpose or if someone feels that their efforts are not appreciated. It takes two to tango, and in an organization, it usually takes many more to build a successful business. Know that and give credit where it is due.
- Work on your presentation skills. Everyone can benefit from improved presentation skills. Wouldn’t you like to give and listen to more engaging presentations? .
- If you are a the Supervisor of your team, check out these Effective Communication Tips for Managers
Remember, it’s not just the manager’s job to promote effective communication at work; everyone at the workplace must assume this responsibility. After all, you all work there together!
How about an interesting book on improving communications in the workplace? (see also More Resources)
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People